Thursday, April 17, 2008

Dear Angry Customer.....

Just an open note to you angry customers out there:

Threatening to file a complaint with the Better Business Bureau, and threatening to have Visa reverse the charges to your account because your item is a week overdue? Really not necessary. Hanging up on the manager when he's trying to help? Also not necessary.

Fortunately, said customer referred to above now has his $37 back.  I sincerely hope that restored the Earth to its regularly scheduled orbit, now in progress.

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